arumi.com · Austin, Texas

Ana María Arumí

Researcher and writer. I design studies, run the interviews myself, and turn what people say into findings that leaders, reporters and communities can act on.

About

Research that people on every side can trust

I have done field research since 1987, when I interviewed young people in San José for University of Costa Rica health studies. Since then I have moderated several hundred focus groups, conducted about 800 ethnographies, and designed surveys for everything from Latino health studies to national election nights.

From 1999 to 2011 I directed the NBC News exit poll desk, delivering live analysis across NBC News, MSNBC, CNBC and Telemundo and serving on the Exit Poll Pool Survey Committee with competing networks and the AP. I won a 2009 Emmy as a producer of the network’s 2008 election coverage.

At Public Agenda I led research on how the people inside an institution and the people it serves see the same issues differently: principals and superintendents, donors and charity leaders, scientists and the public. I work in English and Spanish, and I write for audiences that do not share a technical vocabulary.

Services

Work I can take off your plate

Studio Arumí takes on whole studies or one piece of one, from a day’s task to a full engagement, in English or Spanish. The work runs in six stages, from framing the question to organizing what an organization already knows.

  1. Frame the question
  2. Gather
  3. Make sense
  4. Tell it
  5. Convene and translate
  6. Organize the knowledge

See all services

Record

Where the work happened

  1. 1998–now
    Studio Arumí Founder and principal researcher

    Independent research and writing practice. Mixed-methods studies, focus groups, ethnography and reports for foundations, nonprofits, media and companies, including the United Nations, the Kaiser Family Foundation, NBC News and Verizon Wireless.

  2. 2011–2012
    Hill+Knowlton Strategies Senior Vice President, Research & Data Insights

    Directed research for the New York office during the merger with Public Strategies and trained more than 20 account staff to use research in strategy.

  3. 2005–2007
    Public Agenda Director of Research

    Led all research at the nonpartisan civic-engagement organization: focus groups and national surveys on education, philanthropy, foreign policy, aging research and public service. Presented findings at an average of three press conferences a month.

  4. 1999–2011
    NBC News Exit Poll Desk Director

    Directed real-time exit poll analysis for NBC News, MSNBC, CNBC and Telemundo on national election nights, and served on the Exit Poll Pool Survey Committee.

    Emmy Award 2009 · Emmy nomination 2005
  5. 1996–1999
    CBS News Deputy Director, News Surveys

    Designed and analyzed polls for CBS News and The New York Times in the 1996 and 1998 elections, vetted outside polls for CBS Evening News and 60 Minutes, and was on-air analyst for CBS Telenoticias.

  6. 1993–1996
    University of Texas, Office of Survey Research Research Manager

    Managed more than 200 research projects in three years, lectured on research methods, and led Latino health-policy studies with the UT Health Science Center and the CDC.

  7. 1992–1995
    Vision Research Founder and managing partner

    Bilingual, bicultural research firm in Austin: polling, focus groups and readership studies for the Los Angeles Times, La Opinión and others.

  8. 1987–1990
    University of Costa Rica Field researcher

    Spanish-language field interviews for behavioral-risk studies.

Writing

Book and reports

Book · 2009

How Barack Obama Won: A State-by-State Guide to the Historic 2008 Presidential Election

Chuck Todd and Sheldon Gawiser, with Ana Maria Arumi and G. Evans Witt. Vintage, 2009. A state-by-state reading of the 2008 election built on NBC News exit poll data. Goodreads

The full list is on PolicyArchive.

Current work

Embeddedness distance

Who writes the rule.Who pays for it.

Embeddedness distance is how far the people who write the rules sit from the people who pay for them: the paperwork, the proof, the appeal. When the distance is short, whoever makes the decision feels the consequence and usually fixes it. When it is long, the cost lands on whoever is smallest and closest to the problem.

It builds on Elinor Ostrom’s design principles for governing shared resources, read as a sequence of failure. It is a working brief, open for cases.

Read the working brief

Contact

Write to me

Open to research, evaluation and writing roles, and to consulting work.